Ordering Information

 

Online Ordering

Find an item you would like to buy

  • Browse through the categories of items that are available in the webstore. Select the item you are interested in if you want to see more in dept information.

Under the properties box choose your size and/or color

 

Type the desired quantity in the "Quantity"box

 

Click the "Buy" button

  • Updating your shopping cart – you can remove an item or empty your shopping cart at any time by clicking the "delete" button. You can also change the quantity by typing in the quantity you would like and then clicking the "Recalculate Total" button.

 

Continue shopping or Checkout

  • Continue shopping – to keep shopping click the "Continue Shopping" button.
  • Checkout – When you have completed shopping click the "checkout" button.

 
Follow the directions to enter the required information on the page
  • Enter your billing address
  • Choose a shipping destination. If the shipping address differs from your billing address, you need to enter it in the appropriate boxes.
  • Accept Partial Payment or Only Ship Complete - If an item that you ordered is not available we will either hold your entire shipment until it can be fulfilled entirely (Only ship complete) or we can ship what is available now, and what is not available later (accept partial payment).
  • Add any additional comments or instructions
  • When done click the "Now lets proof read what you entered"

 

Proof read what you have entered

  • If you discover any changes that need to be made click "edit" and make the necessary changes. If you feel everything is correct, select "pay with a credit card"

 

Fill out all necessary credit card information

  • Once you are done, click "Send card information encrypted"

 

Shipping status

  • Orders will be produced acording to thier normal turn around time (5 days for apparel, 10 days for promotional products). Products will ship or be avaailable for pick-up by 5 pm of the last business day.

 

Offline Ordering
If you are having trouble placing your order over the internet, feel free to contact an account representative to assist you in placing your order..

 

 
 

Method of payment

  • MasterCard, Visa, and American Express are the available methods of payment for personal orders. Cash and checks will not be accepted for online orders. For larger quantity or group orders please call for additional payment options.

 

 

Order Notification

  • Customers receive an E-Mail order acknowledgement, and can expect to be contacted about any other concerns with their order. If there are any problems with your order you will receive an email notification explaining the problem.

 

 

Satisfaction Guaranteed

  • If you are not completely satisfied with your purchase for any reason, return the merchandise within 30 days for an exchange or full refund.

 

Sales Tax

  • We are based out of Indiana and are required to charge state and local sales tax on orders shipped to addresses that are within the state. We will not charge sales tax to customers outside Indiana, these customers are responsible for following the rules of their own state.

Returns

  • Exchange / Return claims must be reported within 10 days upon receipt of goods. Please fill out a Return Authorization Form and fax it to: 317-293-5886 to get an approved authorization number. Please ensure that each box returned is marked with that given Return Authorization Number. All returning boxes which have not been pre-authorized or marked with assigned return number will be refused. No altered merchandise will be accepted (i.e. printed, dyed, try-on etc.). The customer is responsible for shipping cost on returned garments. All returns are subject to a restocking fee of 15%. Sample orders are not returnable.